WHEREOWARE - CHANTILLY, VA                                                                         MARCH 2017 - PRESENT

Sales Account Manager


  • Analyzing current digital marketing efforts and provide insight as to how to improve
  • Establish new revenue streams with prior and existing clients
  • Establish new and creative growth strategies
  • Identify and generate new leads/lead sources
  • Evaluate emerging technologies. Provide thought leadership and perspective from adoption where appropriate
  • Establish process and procedures for CRM database
  • Input new leads and maintain integrity of Salesforce and Watson Campaign Automation (IBM)
  • Develop sales proposals for prospective clients to establish digital marketing services
  • Provide support for Help Desk by resolving any data issues

SERVER                                                                                                                           FEBRUARY 2012 TO JULY 2014


JP ORIGINAL/BACK ROOM - ATLANTA, GA                                                          JANUARY 2010 TO JANUARY 2011

Sales Associate


  • Communicated and handled customer problems with billing department
  • Processed cash and credit payments rapidly and accurately
  • Responded to all customer inquiries thoroughly and professionally
  • Accurately logged all daily shipping and receiving orders into a CRM database
  • Monitored market activity and quoted pricing to maintain healthy profit margins
  • Contacted regular and prospective customers to explain product features and solicited orders
  • Exhibited at the Atlanta Apparel Mart, The Atlanta Shoe Show and MAGIC

EXPERIENCED SALES & MARKETING PROFESSIONAL

COLUMBIA COSMETICS- ATLANTA, GA                                                             NOVEMBER 2011 TO MARCH 2013

Sales Associate


  • Maintained inventory and product placement
  • Answered telephone calls and responded to inquiries
  • Sold merchandise during shows and handled accounts through sales order forms

NATIONAL TRADE PRODUCTIONS- ALEXANDRIA, VA                              FEBRUARY 2016 TO MARCH 2017

Sales Coordinator


  • Cold called and sold tradeshow space; developed prospect pipelines
  • Identified and generated new leads/lead sources
  • Updated terms and conditions for established and new contracts
  • Input new lead lists and maintained the integrity of Salesforce
  • Answered incoming phone calls and emails from exhibitors
  • Worked with Sales Director, service vendors, and IT team members to ensure floor plans were accurate and the sales database was current
  • Managed orders through third party services and vendor coordination
  • Engaged vendors and service providers to ensure timely event arrangements
  • Developed post show analysis
  • Facilitated the team in making all the event related arrangements
  • Pulled reports to assist in writing sales plans and post-show reports
  • Planed and maintained the exhibit space selection process on assigned shows
  • Compiled/managed exhibit space priority points
  • Managed and resolved customer complaints and general inquiries
  • Managed collections and financial reporting

MARKET MAKER EVENTS- DULUTH, GA                                                                 MAY 2015 TO JANUARY 2016

Sales and Marketing Manager


  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy
  • Cold called exhibitors and sold space
  • Created and executed email marketing campaign
  • Conducted research to identify new opportunities for bringing about innovation in events
  • Facilitated communication with vendors and contractors to ensure efficient running of event
  • Edited and approved printing drafts of promotional materials
  • Addressed customer inquiries, solved problems and provided new product information
  • Developed a CRM system to manage client information
  • Performed pre-event coordination activities
  • Managed and resolved customer complaints
  • Assigned and directed staff to their duties
  • Website development and maintenance through Wordpress and WebsiteBuilder
  • Marketing campaign deployment through Hootsuite and iContact

101 MOBILITY ATLANTA - ATLANTA, GA                                                             DECEMBER 2014 TO MAY 2015

Marketing Manager


  • Contacted customers by phone and email in response to inquiries
  • Cold called on healthcare companies, doctor offices, hospitals and hotels to provide mobility services to their customers
  • Reach out to all VA offices and created partnerships
  • Sold Shepherd Spinal Center which resulted up to $100,000 annual sales for 101 Mobility
  • Implemented a referral program
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy
  • Developed partnerships with local businesses to secure third party promotions
  • Entered and assigned new leads using the CRM system, Mobile Link

SURF EXPO - ATLANTA, GA                                                                                       AUGUST 2006 TO JANUARY 2009

Receptionist/Show Worker

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  • Performed duties at badge check in
  • Handled clerical paperwork and mail-outs
  • Answered phone calls and inquiries
  • Managed company emails
  • Assisted office personnel with daily tasks
  • Managed shipping and receiving for the office